Job Description

Chef de Partie - unique seaside location

About Us

The Searoad Ferries group of companies is all about connecting people and places through unforgettable tourism, travel and dining experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route, and a growing hospitality portfolio.

TARRA Queenscliff is a beachfront dining experience located within our iconic Queenscliff Ferry Terminal. Focused on seasonal, locally sourced, and hand-foraged ingredients, TARRA offers an elevated dining experience where community, good food, and stunning scenery come together on the Bellarine Peninsula. We're looking for a talented Chef de Partie to help create menu magic for locals and visitors.

About the Role: Are you a passionate, emerging chef eager to make your mark?

Set in a purpose-built kitchen, you'll craft coastal cusine and other culinary delights for our multiple outlets including TARRA, our onboard and onshore cafés, grab-and-go food, and event catering.

Under the guidance of our Executive Chef, you'll deliver flawless dishes, develop kitchen processes, and help guide the kitchen team.

With the redevelopment of the Sorrento Ferry Terminal underway, you'll also be part of expanding our diverse food and beverage offerings throuought the organisation.

About You

• Demonstrated prior experience as a Commis Chef (or similar), in a high-standard culinary environment
• Certificate Level III in Commercial Cookery (or equivalent)
• Adaptability in a fast-paced, dynamic kitchen
• Flexibility to work peak times, including public holidays
• Willingness to work breakfast, lunch, and dinner shifts
• Positive attitude, team spirit, and enthusiasm
• Passionate, creative team player who loves the hospitality industry

If this sounds like you, and you're ready to work near the stunning bay every day, we'd love to meet you! Whether you've gained a few years of experience or are fresh from your apprenticeship, we're excited to help you grow your career in a supportive environment. If you are seeking a new challenge and a chance to be part of a fantastic team, apply now!

Some of the perks you'll enjoy while working at Searoad Ferries / TARRA

• Staff discounts: retail, dining, hospitality, and free ferry travel
• Uniform provided
• Support for your wellbeing: 24/7 Employee Assistance Program
• Engaging workplace culture: regular social events, team gatherings, and a few surprises cooked up throughout the year  

Before You Apply

• Availability during summer, the festive season, and other peak periods such as school holidays and public holidays is essential
• Must have unrestricted Australian work rights
• Please note due to the expected high volume of applicants, we may only contact shortlisted candidates
• No agencies please 
• You must submit a cover letter and resume with your application to be considered

Please submit your application via SEEK, including a cover letter introducing yourself and your resume.

We may commence shortlisting and interviewing applicants prior to the closing date of Sunday 16 November 2025.

View PD

Job Description

• Unique customer service opportunities in Queenscliff and Sorrento
• Multiple seasonal casual roles available (commencing November 2025 through to April 2026)

Searoad Ferries is seeking energetic and customer-focused team members to join our Operations Division for the seasonal peak season which runs from summer 2025 through to Easter 2026. You'll be part of the frontline Customer Service Team ensuring our patrons experience smooth sailing on our Queenscliff-Sorrento ferry route.

About Us

At Searoad Ferries, we’re more than just a ferry service — we’re a vital link connecting people and places across Victoria’s beautiful Port Phillip Bay. With over 200 passionate team members, we move around one million customers each year on the iconic Queenscliff-Sorrento ferry route.

Celebrating 38 years of safe, reliable, and innovative ferry crossings, we’re proud of our reputation for exceptional customer experiences and our strong ties to the community.

We’re currently modernising our fleet, have built the iconic state-of-the-art Queenscliff Terminal, and are constructing a brand-new Sorrento Terminal — making now the perfect time to hop aboard! If you’re looking to work for an award-winning, forward-thinking tourism business, a job with Searoad Ferries could be just the ticket!

About the Role

Are you an energetic, cheerful, and customer-focused individual who loves engaging with people? This is your chance to be part of something special!

We operate seven days a week, 365 days of the year, including all public holidays and are seeking applicants willing to work weekends, public holidays and during the week.

You'll receive guidance from an experienced, friendly team, taking on exciting responsibilities, including:

• Warmly greeting and directing passengers, retail customers, general public, visitors and other stakeholders
• Processing vehicle and foot passenger ticket sales - face to face, online, and over the phone
• Incoming call handling - responding to enquiries, making bookings and triaging calls
• Handling Agents' and group bookings, freight enquiries and transportation
• Performing opening and closing procedures
• Undertaking traffic control within terminal grounds, boarding lanes and vehicle entry lanes
• Maintaining presentation of public spaces
• Sharing local tips and boosting the travel experience for visitors
• Supporting retail store operations — maintaining merchandise displays, providing customer assistance, processing transactions and assisting with inventory management.

Most importantly, you’ll work in sync with our marine crew to ensure our ferries operate safely, smoothly, and reliably — all year round!

About You

If you thrive in a dynamic environment, love connecting with people, and have a positive attitude, you could be the perfect fit!

While computer skills and data entry are helpful, they’re not mandatory — a friendly approach, common sense, and problem-solving chops are what really matter.

We’re searching for someone who’s adaptable, detail-oriented, and energetic.

Key qualities:

• Excellent communication, problem-solving, and organisational skills
• Confidence and professionalism
• Calm and resilient under pressure
• Friendly, upbeat vibe
• Customer-first attitude
• Able to think on your feet
• Great team player

Why Join Searoad Ferries?

Enjoy these perks:

• Fantastic staff discounts: retail, dining, hospitality, and free ferry travel!
• Uniform provided for all sea-going and customer facing roles
• Support for your wellbeing with 24/7 Employee Assistance Program

Before You Apply

• Availability during the festive season, school holidays, weekends, and public holidays is essential.
• Must have Australian work rights.
• We may start shortlisting early, so don’t delay!
• Please review the full position description, and submit your cover letter and resume via SEEK.
• No agencies please.

Application deadline: Midnight, Sunday 9 November — we may begin interviews before the closing date.

You must review the position description, and submit a cover letter and resume with your application to be considered.

Job Description

• Unique customer service opportunities in Queenscliff and Sorrento
• Multiple seasonal casual roles available (commencing November 2025 through to April 2026)

Searoad Ferries is seeking energetic and customer-focused team members to join our Operations Division for the seasonal peak season which runs from summer 2025 through to Easter 2026. You'll be part of the frontline Customer Service Team ensuring our patrons experience smooth sailing on our Queenscliff-Sorrento ferry route.

About Us

At Searoad Ferries, we’re more than just a ferry service — we’re a vital link connecting people and places across Victoria’s beautiful Port Phillip Bay. With over 200 passionate team members, we move around one million customers each year on the iconic Queenscliff-Sorrento ferry route.

Celebrating 38 years of safe, reliable, and innovative ferry crossings, we’re proud of our reputation for exceptional customer experiences and our strong ties to the community.

We’re currently modernising our fleet, have built the iconic state-of-the-art Queenscliff Terminal, and are constructing a brand-new Sorrento Terminal — making now the perfect time to hop aboard! If you’re looking to work for an award-winning, forward-thinking tourism business, a job with Searoad Ferries could be just the ticket!

About the Role

Are you an energetic, cheerful, and customer-focused individual who loves engaging with people? This is your chance to be part of something special!

We operate seven days a week, 365 days of the year, including all public holidays and are seeking applicants willing to work weekends, public holidays and during the week.

You'll receive guidance from an experienced, friendly team, taking on exciting responsibilities, including:

• Warmly greeting and directing passengers, retail customers, general public, visitors and other stakeholders
• Processing vehicle and foot passenger ticket sales - face to face, online, and over the phone
• Incoming call handling - responding to enquiries, making bookings and triaging calls
• Handling Agents' and group bookings, freight enquiries and transportation
• Performing opening and closing procedures
• Undertaking traffic control within terminal grounds, boarding lanes and vehicle entry lanes
• Maintaining presentation of public spaces
• Sharing local tips and boosting the travel experience for visitors
• Supporting retail store operations — maintaining merchandise displays, providing customer assistance, processing transactions and assisting with inventory management.

Most importantly, you’ll work in sync with our marine crew to ensure our ferries operate safely, smoothly, and reliably — all year round!

About You

If you thrive in a dynamic environment, love connecting with people, and have a positive attitude, you could be the perfect fit!

While computer skills and data entry are helpful, they’re not mandatory — a friendly approach, common sense, and problem-solving chops are what really matter.

We’re searching for someone who’s adaptable, detail-oriented, and energetic.

Key qualities:

• Excellent communication, problem-solving, and organisational skills
• Confidence and professionalism
• Calm and resilient under pressure
• Friendly, upbeat vibe
• Customer-first attitude
• Able to think on your feet
• Great team player

Why Join Searoad Ferries?

Enjoy these perks:

• Fantastic staff discounts: retail, dining, hospitality, and free ferry travel!
• Uniform provided for all sea-going and customer facing roles
• Support for your wellbeing with 24/7 Employee Assistance Program

Before You Apply

• Availability during the festive season, school holidays, weekends, and public holidays is essential.
• Must have Australian work rights.
• We may start shortlisting early, so don’t delay!
• Please review the full position description, and submit your cover letter and resume via SEEK.
• No agencies please.

Application deadline: Midnight, Sunday 9 November — we may begin interviews before the closing date.

You must review the position description, and submit a cover letter and resume with your application to be considered.

Job Description

• Accounts Officer (accounts payable focus)

• On-site (Queenscliff Office)

• Part-time (24 hours per week), set days / working hours to be negotiated with successful applicant

About Us

The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually.

Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.

Within this dynamic landscape, the Finance Team is dedicated to ensuring the financial integrity and sustainability of our operations. They oversee all financial aspects across our group of companies, including payroll, accounts payable/receivable, budgeting, and financial reporting, providing critical support that enables the organisation to achieve its mission and continue delivering exceptional experiences.

About the Role

We are currently seeking an experienced and detail-oriented Accounts Officer to join our growing Finance Team.

Working closely with other members of the finance team, you will be responsible for the accurate and timely processing of supplier invoices, payments, reconciliations and related administrative tasks.

This role is ideal for someone who enjoys consistent, process-driven work and takes pride in accuracy, organisation, and meeting deadlines.

This part-time position represents an opportunity to play a key role in a collaborative, supportive environment where you will be responsible for, but not limited to:

•       Processing of supplier invoices and payments

•       Maintaining up-to-date records and filing systems

•       Communicating with various suppliers to resolve account queries

•       Liaising with department managers to ensure prompt invoice approval and processing

•       Managing general accounts-related queries from internal and external stakeholders

•       Other account-based administrative tasks as directed

About You

 To be successful in this role you will:

• Have prior experience in a similar position

• Possess a positive, professional, and proactive approach

• Enjoy working independently and as part of a team

• Demonstrate strong organisational skills and ability to prioritise

• Handle sensitive information with discretion and diplomacy

• Possess strong numeracy and literacy skills

• Have an understanding of basic accounting principles and bookkeeping

• Have advanced Microsoft 365 skills, particularly Excel, Outlook and Word

• Have full Australian working rights.

Experience using MYOB or similar accounting software will be highly regarded.

If you believe you have the qualifications, drive, and communication skills necessary to contribute effectively and thrive in the progressive environment at Searoad Ferries, then we would like to hear from you.

Some of the Perks You'll Enjoy: you'll receive...

• Employee discounts on retail, dining, tours, and free ferry travel

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves? Dive in and apply, but first please note...

• You must have Australian working rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 4 November 2025!

View PD

Job Description

About the Opportunity: Help shape the culinary identity of Sorrento's newest hotspot!

Join our vibrant Hospitality team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Sorrento Searoad Ferries Ferry Terminal will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning — riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula — think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine. You could be saying farewell to city traffic and hello to scenic drives, water views, and work-life that feels like a holiday every day!

About Us: Don't just travel, be moved...

The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.

Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing excellent customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering.

About The Role: Are you eager to join our passionate front of house team as we gear up to open Sorrento's newest venue?

We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.  

What you'll be doing:

• Greeting and serving customers, providing menu information, addressing their needs

• Training and supervising food and beverage team members

• Taking orders and using point of sale systems

• Providing bar service / wine & beer pairings and making coffees

• Maintaining clean customer facilities

• Performing daily opening and closing procedures including cash and EFTPOS reconciliations

• Answering incoming phone calls and entering reservations

• Sales, e.g. menu specials and retail add-ons

• Maintaining food and beverage cabinets including stock rotation

• Basic food prep (e.g. when working aboard vessels and within kiosks)

• Assisting with event operations set up      

And, of course you'll gain fantastic experience, helping us launch our awesome new venues in Sorrento!

About You: To thrive here, you'll need...

• Previous experience in a hospitality setting such as a cafe or restaurant

• Strong customer service and communication skills

• Current RSA certification or willingness to obtain it

• Barista skills

• Basic understanding of beer and wine pairings

• Some experience supervising a small team

• Professional grooming and appearance

• Resilience and adaptability in a fast-paced, dynamic environment

• Flexibility to work a rotating shift including peak times, including weekends, school holidays, public holidays and festive seasons

• Willingness to work breakfast, lunch, and dinner shifts

• Positive attitude, team spirit, and enthusiasm galore!

Some of the Perks You'll Enjoy: In addition to being paid by the Restaurant Modern Award (+penalties and super), you'll receive...

• Employee discounts on retail, dining, tours, and free ferry travel

• Uniform for customer-facing team members

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves? Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential

• You must have Australian working rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 22th November 2025!

View PD

Job Description

About the Opportunity: Help shape the culinary identity of Sorrento's newest hotspot!

Join our passionate and collaborative kitchen team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Sorrento Searoad Ferries Ferry Terminal will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning — riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula — think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine. If you’re a suitably qualified Senior Chef de Partie, you could be saying farewell to city traffic and hello to scenic drives, water views, and work-life that feels like a holiday every day!

About Us - Don't just travel, be moved

The Searoad Ferries group of companies is all about connecting people and places through unforgettable tourism and travel experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route and a growing hospitality portfolio.

Our Sorrento Ferry Terminal is getting a major upgrade, and soon it will be home to new food outlets, bars, kiosks, and dining experiences. We're excited to bring quality coastal Mediterranean flair to Sorrento with ONDA—our fresh new restaurant overlooking Port Phillip Bay—and we're looking for a talented Senior Chef de Partie to help create menu magic for locals and visitors.

About the Role: Are you a passionate, qualified chef eager to make your mark?

Set in a purpose-built kitchen, you’ll craft coastal cuisine. Be part of the launch team for Searoad Ferries' exciting new venture, working alongside our experienced Head Chef to deliver flawless dishes, develop kitchen processes, lead the kitchen team, and keep the good vibes flowing.

What you’ll be doing:

• Preparing and presenting dishes to the highest standards, ensuring consistency and quality

• Operating and maintaining the latest commercial pizza-making equipment

• Ensuring adherence to food safety, hygiene, and sanitation protocols

• Assisting in leading efficient daily kitchen operations, supporting the team and ensuring smooth workflows

• Contributing to menu development, special event planning, and innovative culinary ideas

• Managing ordering, checking the quality of ingredients, and maintaining stock levels

• Overseeing food preparation across diverse settings including kiosks, in-house dining, pizza production, outsourced catering, private dining, and large-scale events

• Mentoring, coaching, and developing team members to foster growth and high performance

• Supporting the Head Chef in cultivating a positive, motivated, and high-performing kitchen culture

About You: To thrive here, you'll need:

• Extensive experience as a Chef de Partie or similar in a high-standard culinary setting

• Knowledge of Italian, European, and Southern Mediterranean cuisines

• Demonstrated expertise in preparing and cooking a variety of Mediterranean dishes, including pizzas, pastas and small plates

• Ability to manage ordering and oversee quality control of fresh produce

• Certificate Level III in Commercial Cookery (or equivalent)

• A positive, adaptable mindset that shines in a fast-paced, dynamic kitchen

• A passion for fostering a collaborative, upbeat work environment and delivering top-notch customer service

• Strong communication skills and problem-solving mojo

• Flexibility to work during peak times, including public holidays, school holidays, festive seasons, and weekends

• Willingness to work breakfast, lunch, and dinner shifts

• Experience in opening a cafe/restaurant will be highly regarded

• Full Australian work rights and eligibility to work in Australia is essential.

Some of the Perks You'll Enjoy: Here's what awaits you:

• Employee discounts on retail, dining, tours, and free ferry travel

• Additional leave available for working public holidays

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves?: Dive in and apply, but first please note:

• Availability during summer, public holidays and festive seasons is essential

• You must have full Australian work rights

• We anticipate strong interest in this position and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role

• Review the full position description at searoad.com.au/careers and get your application in early! We may start shortlisting before the closing date of 22 November 2025.

View PD

Job Description

Apply Now

The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.

Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering. The group also manages short-term rental accommodation, external catering services, and retail operations.

About The Role: Are you eager to join our passionate front of house team as we gear up for the summer peak season, serving up menu magic across all aspects of our hospitality operations?

We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.  

What you'll be doing:

• Greeting and serving customers, providing menu information, addressing their needs

• Taking orders and using point of sale systems

• Providing bar service / wine & beer pairings and making coffees

• Maintaining clean customer facilities

• Performing daily opening and closing procedures including cash and EFTPOS reconciliations

• Answering incoming phone calls and entering reservations

• Sales, e.g. menu specials and retail add-ons

• Maintaining food and beverage cabinets including stock rotation

• Basic food prep (e.g. when working aboard vessels and within kiosks)

• Assisting with event operations set up      

About You: To thrive here, you'll need...

• Strong customer service and communication skills

• Current RSA certification or willingness to obtain it

• Barista skills or eagerness to learn

• Professional grooming and appearance

• Adaptability in a fast-paced, dynamic environment

• Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons

• Willingness to work breakfast, lunch, and dinner shifts

• Positive attitude, team spirit, and enthusiasm

• Wine and bar knowledge is a plus but not essential

• We welcome applicants without prior hospitality experience. If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest!

Some of the Perks You'll Enjoy: In addition to being paid by the Restaurant Modern Award (+penalties and super), you'll receive...

• Employee discounts on retail, dining, tours, and free ferry travel

• Uniform for customer-facing team members

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

 Ready to Make Waves? Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential

• You must have Australian working rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 28 November 2025!
   

View PD

Job Description

Multiple casual Food & Beverage Attendant positions available!

About Us: Don't just travel, be moved...

The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.

Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering. The group also manages short-term rental accommodation, external catering services, and retail operations.

About The Role: Are you eager to join our passionate front of house team as we gear up for the summer peak season, serving up menu magic across all aspects of our hospitality operations?
We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.  

What you'll be doing:

• Greeting and serving customers, providing menu information, addressing their needs
• Taking orders and using point of sale systems
• Providing bar service / wine & beer pairings and making coffees
• Maintaining clean customer facilities
• Performing daily opening and closing procedures including cash and EFTPOS reconciliations
• Answering incoming phone calls and entering reservations
• Sales, e.g. menu specials and retail add-ons
• Maintaining food and beverage cabinets including stock rotation
• Basic food prep (e.g. when working aboard vessels and within kiosks)
• Assisting with event operations set up      

About You: To thrive here, you'll need...

• Strong customer service and communication skills
• Current RSA certification or willingness to obtain it
• Barista skills or eagerness to learn
• Professional grooming and appearance
• Adaptability in a fast-paced, dynamic environment
• Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons
• Willingness to work breakfast, lunch, and dinner shifts
• Positive attitude, team spirit, and enthusiasm
• Wine and bar knowledge is a plus but not essential
• We welcome applicants without prior hospitality experience. If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest!

Some of the Perks You'll Enjoy: In addition to being paid under the Restaurant Modern Award (+penalties and super), you'll receive...

• Employee discounts on retail, dining, tours, and free ferry travel
• Uniform for customer-facing team members
• Access to our 24/7 Employee Assistance Program for wellbeing support
• A fun, engaging workplace with regular team events and social outings.

 Ready to Make Waves? Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential
• You must have Australian working rights
• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates
• No agencies
• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.
• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 16 November 2025!

View PD

Job Description

About the Opportunity: Help shape the identity of Sorrento's newest hotspot!...

Join our passionate and supportive front of house team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Searoad Ferries Ferry Terminal in Sorrento, will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning, riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula – think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine – while you say goodbye to city traffic and hello to scenic drives, water views, and a work life that feels like a holiday every day!

About Us: Don't just travel, be moved...

The Searoad Ferries group of companies is all about connecting people to unforgettable experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route and a growing hospitality portfolio.

Our Sorrento Ferry Terminal is getting a major upgrade, and soon it will be home to new food outlets, bars, kiosks, and dining experiences. We're excited to bring a coastal Mediterranean flair to Sorrento with ONDA—our fresh new restaurant overlooking Port Phillip Bay—and we're looking for a talented Duty Manager to run front of house and serve up menu magic for locals and visitors.

About The Role: Are you a passionate front of house supervisor eager to make your mark?...
This is a full-time Duty Manager (Hospitality) role with the Searoad Hospitality Group, based in Sorrento on the Mornington Peninsula. As Duty Manager, you will play a key part in overseeing the day-to-day operations of our unique hospitality venues, ensuring exceptional customer service, and keeping the good vibes flowing.

What you'll be doing:

• Coordinating and supervising front-of-house staff to deliver outstanding service

• Handling customer enquiries, reservations and complaints with professionalism

• Monitoring stock levels, placing orders and managing inventory

• Overseeing the opening and closing procedures

• Assisting with the rostering and scheduling of staff

• Ensuring compliance with all relevant health, safety, and licensing regulations

• Supporting the management team in driving continuous improvement

About You: To thrive here, you'll need...

• Experience in a supervisory role in a hospitality setting

• Exceptional customer service, communication, and interpersonal skills

• Strong problem-solving / decision-making abilities

• The ability to lead and motivate a team

• A passion for the hospitality industry and the drive to succeed

• Familiarity with liquor licensing, food safety, and other relevant regulations

• Availability to work flexible hours, including weekends and public holidays

Some of the Perks You'll Enjoy: Here's what awaits you..

• Employee discounts on retail, dining, tours, and free ferry travel

• Uniform for customer-facing team members

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves?: Dive in and apply, but first please note...

• Availability during summer, school holidays, public holidays and festive seasons, is essential

• You must have full Australian work rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.

• Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 21 November 2025!

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Job Description

About the Opportunity: Help shape the culinary identity of Sorrento’s newest hotspot!

Join our passionate and collaborative kitchen team as we gear up to launch an exciting new culinary destination this summer. Celebrating the finest regional produce, our flagship restaurant within the stunning Sorrento Searoad Ferries Ferry Terminal will be inspired by coastal Mediterranean flavours. This is your chance to be part of something extraordinary from the very beginning — riding the wave of a vibrant new venue for the Sorrento community!

Our customers will enjoy the best of the Mornington Peninsula — think lazy summer days sipping spritz, soaking up seaside vibes, and indulging in mouth-watering pizzas and coastal cuisine. If you’re a suitably qualified Chef de Partie / Pizza Chef, this could be your opportunity to say farewell to city traffic and hello to scenic drives, water views, and a work-life that feels like a holiday every day!

About Us: Don’t just travel, be moved

The Searoad Ferries group of companies is all about connecting people and places through unforgettable tourism and travel experiences. With over 200 dedicated staff, we're proud to operate award-winning transport, tourism, and hospitality services since 1987, including our iconic Queenscliff-Sorrento ferry route and a growing hospitality portfolio.

Our Sorrento Ferry Terminal is getting a major upgrade, and soon it'll be home to new food outlets, bars, kiosks, and dining experiences. We're excited to bring quality coastal Mediterranean flair to Sorrento with ONDA—our fresh new restaurant overlooking Port Phillip Bay—and we're looking for a talented Chef de Partie/Pizza Chef to help create menu magic for locals and visitors.

About the Role: Are you a passionate, emerging chef eager to make your mark?

Set in a purpose-built kitchen overlooking the bay, you’ll craft coastal cuisine in our new restaurant, ONDA. Be part of the launch team for Searoad Ferries' exciting new venture, working alongside our experienced Head Chef to deliver flawless dishes, develop kitchen processes, and keep the good vibes flowing.

What you’ll be doing:

• Preparing and presenting dishes to the highest standards

• Using the latest commercial pizza making equipment

• Following food safety and hygiene protocols

• Assisting in efficient day-to-day kitchen operations

• Contributing to menu development and event planning

• Ordering and checking quality of produce

• Maintaining inventory and storage of ingredients

• Food prep across multiple settings - from kiosk grab-and-go items, in-house dining dishes, pizza making, outsourced catering, private dining, and large-scale event catering.

About You: To thrive here, you'll need:

• Prior experience as a Commis Chef, Chef de Partie or similar in a high-standard culinary setting

• Knowledge of Italian, European, and Southern Mediterranean cuisines

• Demonstrated expertise in preparing and cooking a variety of Mediterranean dishes, including pizzas, pastas and small plates

• Ability to manage ordering and oversee quality control of fresh produce

• Certificate Level III in Commercial Cookery (or equivalent)

• A positive, adaptable mindset that shines in a fast-paced, dynamic kitchen

• A passion for fostering a collaborative, upbeat work environment and delivering top-notch customer service

• Strong communication skills and problem-solving mojo

• Flexibility to work during peak times, including public holidays and weekends

• Willingness to work breakfast, lunch, and dinner shifts

• Experience in opening a restaurant will be highly regarded

• Full Australian work rights and eligibility to work in Australia is essential.

Some of the Perks You’ll Enjoy: Here’s what awaits you:

• Employee discounts on retail, dining, tours, and free ferry travel

• Access to our 24/7 Employee Assistance Program for wellbeing support

• A fun, engaging workplace with regular team events and social outings.

Ready to Make Waves?: Dive in and apply, but first please note:

• Availability during summer, festive seasons, is essential

• You must have full Australian work rights

• We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates

• No agencies

• Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role

• We celebrate diversity and are committed to creating an inclusive workplace - all backgrounds are encouraged to apply

• Review the full position description at searoad.com.au/careers and get your application in early! We may start shortlisting before the closing date of 20 November 2025.

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Job Description

Shape the Identity of a Brand New Venue in Beautiful Sorrento!

About us

The Searoad Ferries Group connects people and places through exceptional experiences across tourism, hospitality, passenger transport, and maritime sectors. As a leading, award-winning company with over 200 dedicated staff, we transport around one million customers each year.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our ventures also include Explore Australia Tours, Western Port Ferries, Wanderer Adventures, and the Searoad Hospitality Group, which includes: TARRA Queenscliff Restaurant; onboard and onshore grab-and-go food and beverage options; conference facilities; short-term rental accommodation; external catering services; and retail operations.

Our Sorrento Ferry Terminal is undergoing a major redevelopment and will feature a range of exciting new food outlets, including our brand-new ONDA Sorrento coastal mediterranean restaurant, bars, kiosks, and premium dining experiences. We're looking for an experienced, talented Venue Manager to lead front-of-house operations across these multiple outlets.

About the role

As Venue Manager, you will be instrumental in the successful launch and ongoing operation of our new Sorrento venue. You will be responsible for:

·       managing daily operations across multiple food and beverage outlets

·       building and leading the front of house team, shaping a venue that's sure to become a destination

·       ensuring exceptional customer service and memorable experiences

·       maintaining high standards of quality, cleanliness, and compliance

·       contributing to the venue's financial performance and profitability.

About you

To thrive in this role, you will:

·       Lead with proven experience as a Venue Manager or in a similar leadership role within the hospitality industry, showcasing your success in a fast-paced environment.

·       Master front of house operations by demonstrating your thorough knowledge of food and beverage service, and exceptional customer relations.

·       Develop thoughtful staff scheduling (rosters) to ensure seamless customer experiences and smooth venue operations.

·       Inspire and motivate teams with your passion for creating a positive, collaborative work enviornment and delivering outstanding customer experiences.

·       Communicate effectively with excellent interpersonal, problem-solving, and decision-making skills.

·       Be eligible to work in Australia with full Australian work rights.

Previous experience opening hospitality venues will be considered an advantage.

Some of the perks you'll enjoy:

·       employee discounts on retail, dining, hospitality, tours, and free ferry travel

·       uniform provided for customer-facing roles

·       support for your wellbeing through our 24/7 Employee Assistance Program

·       engaging workplace culture with regular team building and social events.

Things to note before applying:

·       availability during summer, the festive season, and other peak periods is essential

·       you must have full Australian work rights

·       we'll attempt to get back to all applicants but may only contact shortlisted candidates

·       no agencies please

·       ensure you read the Venue Manager Position Description available at searoad.com.au/careers

·       we may commence shortlisting and interviewing applicants prior to the closing date of 28 November, 2025, so dust off your resume and get in quick!

If you're seeking a new challenge, apply now! You must submit your application via SEEK, including a cover letter introducing yourself and your resume.

At Searoad Ferries, we're committed to creating an inclusive workplace that celebrates diversity. We encourage applicants from all backgrounds to apply.

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