Job Description
About Us
Searoad Ferries employs more than 200 people and moves around one million customers each year. We connect people and places through excellent experiences that traverse the tourism, hospitality, passenger transport, and maritime industries.
Our Hospitality Team is growing. Catering to a wide range of customers – we offer onboard and onshore café dining, our beachside dining restaurant TARRA with spectacular waterfront views, grab-and-go food options, conference facilities, and spaces for private functions. Re-development of our Sorrento Ferry Terminal is underway which will add to our exciting food and beverage offerings.
About the Role
The Food and Beverage Attendant is a key part of our hospitality front-of-house team. We are currently seeking friendly, professional, motivated food and beverage attendants who have what it takes to exceed customer expectations. You will work across multiple areas including TARRA - our busy restaurant, bars, kiosks, conference and event spaces, and of course aboard the iconic Queenscliff - Sorrento ferry.
Skills and Experience
- Exceptional customer service and communication skills
- A current and up-to-date RSA qualification (or willingness to obtain)
- Barista skills (or willingness to learn)
- Professional manner and grooming
- Adaptable to the fast-paced and dynamic tourism and hospitality industry
- Available to work at peak times including public holidays
- Flexibility to work breakfast, lunch and dinner shifts
- A team player with a positive and enthusiastic attitude
- Wine and bar knowledge desirable but not essential
Interested applicants without tourism and hospitality experience will be considered. You just need the right personality, willingness to learn, and an aptitude for customer service - we will teach you the rest!
Some of the perks you'll enjoy while working at Searoad Ferries
- Fantastic staff discounts: discounted retail, dining / hospitality, and free ferry travel
- Free uniform provided: for seagoing roles and customer-facing shore-based team
- Your health and wellbeing matters: 24/7 access to our Employee Assistance Program
- A comprehensive schedule of events: we work hard and have fun. Our team enjoys regular social gatherings, conferences and a few surprises cooked up throughout the year
Before applying
To apply for this role, you must have Australian working rights.
We may only contact shortlisted applicants. No agencies please. Our community is made up of diverse people from all walks of life, and it’s important to us that our workforce represents and celebrates this strength. We encourage people from all backgrounds to join us.
Visit searoad.com.au/careers - for a copy of the Position Description. Apply via Seek including a letter introducing yourself and your resume.
Applications close Tuesday 4 March 2025.
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